Signing In
Your dashboard lives at api.revtain.com/client-dashboard. Access is tied to the admin email on your account — the one used when you were onboarded. First time:- Go to api.revtain.com/client-dashboard.
- Choose Create account and register with your admin email and a password. Any other email is rejected.
- Click the verification link sent to your inbox, then sign in. You land on your Overview.
One login per account, and there is no open sign-up — your revenue data is locked to the email we onboarded. Need the login moved to a different address? Write to support@revtain.com and we’ll update your account, then the new address can register.
What Each Page Shows
Overview
Revenue recovered, recovery rate, recoveries, and customers saved — with the proof-of-lift measured against a held-back control group.
In Progress
Payments currently being worked and the revenue still at risk.
Recovered Payments
A searchable, exportable ledger of every recovered payment.
Customers
Every customer a payment was recovered for, plus a “needs attention” view for those with revenue still at risk.
Impact
The renewal-justifier: net recovered after fees, your return multiple, annualized run-rate, and milestones.
Reports
CSV exports, an accounting journal, and board-ready share links.
Sharing a Board-Ready Report
The Reports page can generate a read-only link to a clean, print-ready summary — recovered revenue, recovery rate, return multiple, and proof-of-lift — that you can send straight to your board or finance team.- Open Reports.
- Under Share with your board, select Create link. The link is copied to your clipboard.
- Send it to anyone. They see the summary with no login required.
- To turn a “Download PDF” copy into a file, open the link and use Download PDF.
Turning On Recovery Alerts
Get notified the moment Revtain recovers a large payment, and receive a short weekly summary. Alerts go to your team — never to your customers. Configure everything under Settings → Notifications.Slack (recommended — free, instant)
Slack alerts are the fastest way to feel recovery happen in real time.- In Slack, create an Incoming Webhook for the channel you want alerts in:
- Open api.slack.com/apps → Create New App → From scratch.
- Choose your workspace, name the app (e.g. “Revtain”).
- Open Incoming Webhooks → toggle On → Add New Webhook to Workspace → pick a channel.
- Copy the webhook URL (it starts with
https://hooks.slack.com/services/...).
- In your dashboard, go to Settings → Notifications, paste the URL into Slack webhook URL.
- Select Send test to confirm a message lands in your channel.
- Select Save changes.
- Under Settings → Notifications, add one or more addresses to Alert recipients.
- Select Save changes.
Choosing What You Get Alerted About
Large-recovery alerts
Set Alert on recoveries above to an amount (e.g. 500). Any single recovery above it pings your team. Leave blank to disable.
Weekly digest
Toggle Weekly digest on for a one-line recovery summary every Monday.
Connection Health
The Connection status in Settings — and the indicator in the sidebar — tells you at a glance whether your integration is connected and payment events are flowing.- Healthy — connected, and events arrived recently.
- Quiet — connected, but nothing recent. Often just low volume.
- Needs attention — no events received yet. Check your integration.